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Update From Google regarding your Business Listing
Garry Laing • Apr 13, 2020
Limited Google My Business functionality due to COVID-19
The following is the reply from Google in regards to changes to your Google My Business account over the course of the next few months:
During the unprecedented COVID-19 situation, we are taking steps to protect the health of our team members and reduce the need for people to come into our offices. As a result, there may be some temporary limitations and delays in support as we prioritize critical services.
Our current focus is on the quality and reliability of information on Google Search and Maps. We want to ensure users and business owners have access to essential features like whether the business is open or has special hours. Learn about best practices for affected businesses, and what you can do to keep your customers informed.
Please take note of these temporary product changes:
- Business information edits
- Newly created listings
- Claims, and
- Verifications
Our support team will manually review new listings, claims, and verifications for critical health-related businesses. While we prioritize these critical services, please expect a delay for publication of new listings, claims, and verifications for other types of businesses to Google Search and Maps.
Thank you for your patience. We are working as quickly as possible to restore full functionality to Google My Business. We will provide further updates as they become available.
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Wow! Are we in challenging times or what?
One of the many things I love about doing what I do is when you get to shoot great businesses and meet genuine and lovely business owners.
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